Last summer, Chuck Magner’s father had a massive stroke during a surgery that was intended to prevent stroke, and died almost two weeks later.
One of Chuck’s lingering concerns is that the hospital and surgeon hardly communicated with him or his family before the procedure. Chuck, who was in St. Louis on business at the time, only managed to get the hospital on the phone when his father, Jerry Magner, was already being prepped for surgery.
“You are putting yourself in these people’s hands and they should keep you informed at all times of everything possible,” said Chuck, 55, of Concord.