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Deadly risks: One family's tragic encounter with surgery Created January 12, 2012
High rates of California heart procedures raise cost, health quality concerns Created September 2, 2011
Aging doctors: Looming retirements worry rural areas Created January 3, 2011
Small businesses grapple with health reform insurance provisions Created June 12, 2010

 The call comes in and, for the 10th, 12th, or 20th time, paramedics take a middle-aged man from the streets to the ER. Such frequent users cost the emergency medical system millions, yet don't get the help they need. 

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Part 1: The problem
Part 2: The streets
Part 3: The emergency room
Part 4: A new model
Part 5: Frequent Users - Joan Kloh

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